To better meet the needs of collectors and improve their customer service offering ESP have decided to relocate the customer service function for Trading Cards to their Sydney Office.
Effective immediately all customer service questions should be directed to consumerproducts@elitesports.com.au or collectors can call 02 9356 3099 and ask for Alex.
For the rest of 2014 the customer service department will be maned three days per week (Wednesday, Thursday and Friday) so please allow a couple of days for a response to questions.
The address to send registered mail, items such as redemption, damaged cards and replacement requests is:
Elite Sports Properties (ESP)
The Entertainment Quarter
Level 1 Building 210
122 Lang Road Moore Park, NSW 2021
The ESP Replacement Policy is attached below.
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